Terms and Conditions

A. Terms and Conditions Governing Physical Participation in UNION Cycle + Strength classes and events

Last Updated: January 1, 2025

Welcome to UNION Cycle + Strength. By accessing or using our indoor cycling and strength studio services, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms and Conditions carefully before using our services, as this agreement also serves as the waiver of physical liability.

1. Acceptance of Terms

By using UNION Cycle, L.L.C. services (D.B.A “UNION Cycle + Strength), including, but not limited to attending classes, purchasing memberships or packages, and accessing our website, you agree to these Terms. If you do not agree to these Terms, please do not use our services.

2. Services

UNION Cycle, L.L.C. offers a variety of fitness classes, including indoor cycling and strength training sessions and classes. We reserve the right to modify, suspend, or discontinue any of our services at any time without notice.

3. Memberships and Packages

  • Memberships and class packages can be purchased at our front desk, through our mobile app, or on our website, and are non-transferable and non-refundable.

  • Memberships and packages have specific expiration dates and cannot be canceled except due to the statutes outlined in the contract agreements, nor can the dates be extended, unless otherwise stated.

  • We reserve the right to change membership and package pricing at any time.

4. Class Reservations and Cancellations

  • Class reservations can be made through our website or mobile application.

  • To cancel a class reservation, you must do so at least 12 hours before the class starting time. Failure to cancel within this period will be charged a “late cancellation fee” and will either result in the loss of a class credit (if booked with a Class Pack) or a $15 penalty fee.

  • A “No-Show” penalty of $20 will be assessed to the client’s account if the client fails to attend the class for which he or she made a reservation for.

  • UNION Cycle + Strength reserves the right to cancel any class for any reason.  If a class is cancelled by UNION staff, clients will not suffer loss if classes are booked in advance.

5. Studio Etiquette Guidelines

  • In the spirit of unity and out of respect for others in the class, please arrive 10 minutes before your scheduled class time to check-in and set up for your class. Late arrivals may not be permitted to join the class after 5 minutes from the start of the class.

  • Proper athletic attire and footwear are required.

  • For the safety and comfort of all participants, please follow the instructions of the instructors and staff at all times.

  • Personal belongings should be stored in the designated areas, or left in a securely locked area, such as a vehicle. UNION Cycle L.L.C. is not responsible for lost or stolen items. 

6. Health and Safety

  • By participating in our classes, you acknowledge that you are in good health and physically capable of participating in strenuous physical activity.

  • Please inform the instructor of any pre-existing medical conditions or injuries prior to the class. If you have any pre-existing medical conditions or concerns, you should consult a healthcare professional before engaging in any fitness programs. UNION Cycle + Strength is not responsible for any injury or health issues arising from participation in its programs.

  • If you experience any discomfort or health concerns during a class, stop immediately and seek assistance.

  • UNION Cycle L.L.C  is not responsible for any injury or health issues arising from participation in its classes and/or programs.

7. Personal Information

  • Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

8. Liability Waiver

  • By participating in UNION Cycle, L.L.C. classes (DBA Union Cycle + Strength), whether on or off-premises, you assume all risks associated with physical activity and release UNION Cycle, L.L.C., its owners, instructors, and staff from any liability for injuries or damages arising from your participation.

  • You agree to indemnify and hold harmless UNION Cycle L.L.C. from any claims resulting from your participation in our services.

9. Photo Release

  • You hereby authorize UNION Cycle L.L.C. (DBA UNION Cycle + Strength) to take and publish any photographs, gifs, or videos taken of you within the studio for use in the “UNION Cycle + Strength” website or social media sites as well as any other “UNION Cycle + Strength” articles or publications, printed, projected or online.

B. Online Purchasing Agreement Governing UNION Cycle + Strength memberships

This Online Purchasing Agreement is entered into by and between UNION Cycle L.L.C., herein also known as “UNION Cycle + Strength” (DBA UNION Cycle + Strength), and the customer purchasing classes, memberships, or products from UNION Cycle + Strength.

By completing a purchase through our studio’s front desk, mobile app, or website managed by UNION Cycle + Strength, you agree to the terms and conditions outlined in this Agreement.

1. General Terms

By purchasing classes, memberships, or other products from UNION Cycle + Strength through our online or mobile platforms, you confirm that you are at least 18 years of age or have obtained the consent of a parent or guardian to enter into this Agreement.

2. Purchasing Classes or Memberships

  • Class Packages: Classes purchased are non-refundable, but may be transferred or rescheduled in accordance with our studio’s policies.

  • Memberships: Memberships provide access to our services and are subject to the following terms outlined in both sections (A and B) of this agreement document,  including but not limited to billing cycles, membership cancellations, and auto-renewal policies, and in your specific membership agreement.

3. Billing and Payment

  • If you are purchasing a membership or subscription, you acknowledge that your payment will automatically renew according to the terms set out in your membership agreement. You agree to provide accurate and complete payment information, and you authorize UNION Cycle L.L.C. to process your payment. If payment is declined or reversed due to insufficient funds,  you are responsible for any resulting fees.

  • All one-time purchases (class packages, gift cards, snacks, shoe rentals, towels, etc.) must be paid in full at the time of transaction. Payments are accepted via credit card, debit card, or other payment methods approved by UNION Cycle + Strength.

4. Refunds and Cancellations

  • Class Packages: Purchases for class packages are final and non-refundable, except in cases where the class or package is canceled by UNION Cycle + Strength. If a class is canceled by UNION Cycle + Strength, your class credit will remain intact. If a class was purchased separately and a class is cancelled under the direction of our staff, UNION Cycle L.L.C will either refund the amount paid, or will keep a class credit in your account for future use.

    Memberships: Contractual Memberships (those that are entered into for a specific time period (e.g. 6 months), will only be cancelable under the following circumstances:

    • The occurrence of an injury or serious illness that prevents you from physical exercise.

    • A significant change in financial circumstances, such as a loss of a job or the incurrence of a large debt, which prevents payments to UNION Cycle + Strength to continue.

  • Cancellation requests must be made in person during normal business hours, and in the case of a “significant change in financial circumstances,” the request must be accompanied by written proof from the previous employer, or presence of debt from the appropriate debt servicer. If the cancellation of a membership contract is approved by UNION Cycle L.L.C., the client will be billed one more billing cycle from the date of cancellation approval. 

5. Class Reservations and Cancellations

  • Class Reservations: Class reservations can be made through our website or mobile application.

  • Cancellations: To cancel a class reservation without penalty, you must do so at least 12 hours before the class starting time. Failure to cancel within this period will result in a "late cancellation fee" and may either:

    • Result in the loss of a class credit (if booked with a Class Pack); or a $15 penalty fee, automatically billed to your account.

    • No-Show Policy: A “No-Show” penalty of $20 will be automatically assessed to the client’s account if the client fails to attend the class for which they made a reservation.

6. Account Access and Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. UNION Cycle L.L.C. is not liable for any unauthorized access to your account resulting from your failure to maintain the security of your login information.

7. Service Availability and Modifications

UNION Cycle + Strength reserves the right to modify, suspend, or discontinue any services or offerings without prior notice. In such cases, we will make reasonable efforts to provide notice, and if applicable, refunds or adjustments will be provided as determined by UNION Cycle + Strength.

8. Privacy Policy

UNION Cycle + Strength respects your privacy. All personal information you provide during the purchase process is governed by our Privacy Policy, which outlines how we collect, use, and protect your data. For full details, please refer to our Privacy Policy.

9. Indemnification

You agree to indemnify, defend, and hold harmless UNION Cycle L.L.C., its employees, agents, associates and affiliates from and against any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of our services or any breach of this Agreement.

10. Limitation of Liability

To the fullest extent permitted by law, UNION Cycle L.L.C.’s  liability for any claim arising out of this Agreement is limited to the total amount you paid for the specific class or product in question. We are not liable for any indirect, incidental, special, or consequential damages.

11. Governing Law

This Agreement is governed by and construed in accordance with the laws of the state or country in which UNION Cycle + Strength operates. Any disputes or claims arising out of this Agreement shall be resolved through binding arbitration or in a court of competent jurisdiction located within the appropriate venue.

12. Amendments

UNION Cycle + Strength reserves the right to modify or amend this Agreement at any time. Any changes will be posted on our website, and the updated Agreement will become effective immediately upon posting. Your continued use of our services after such changes will constitute your acceptance of the revised terms.

13. Contact Information

If you have any questions about this Agreement or need support with your membership or with any purchase, please contact UNION Cycle + Strength at:

  • Email: hello@union-cycle.com

  • Phone: (817)501-6433

  • Address: 201 Lipscomb St. Suite 151 Fort Worth, Texas 76104

By completing your purchase, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Online Purchasing Agreement.

By using UNION Cycle, L.L.C. services, you also acknowledge that you have read, understood, and agree to the terms and conditions governing your physical participation. 

Thank you for being a part of the UNION Cycle + Strength community!

UNION Cycle, L.L.C. (DBA UNION Cycle + Strength)

Empower. Inspire. Unite.