FAQ
WHERE IS UNION LOCATED?
DO I NEED TO BRING MY OWN CYCLING SHOES?
While you’re certainly welcome to use your own cycling shoes, you don’t have to own any, as we rent great ones for $3 when you check in. If you have your own shoes, just make sure they are equipped with either SPD (the small, metal kind) or LOOK Delta (the bigger, red, plastic kind). Our pedals are dual-sided and accommodate both cleat types.
DO YOU PROVIDE WATER AND TOWELS?
We have water for purchase at the front desk for $3 and towels for rent for $2 (both towels for class and bath towels for showering). We also provide a filtered water station to refill your personal water bottle.
WHAT IF I’VE NEVER TAKEN A SPIN CLASS?
No problem! It is imperative that you show up to class early so UNION staff can set you up on your bike correctly and explain how the class flows. Our rhythmic cycling classes are the best there is, but riding to the beat, choreography, and working with the resistance knob does take practice if you’ve never done it before. People from ALL fitness levels are welcome and our instructors will give modifications for you to follow if needed. Our goal is for you to have fun and enjoy the ride!!
WHAT IF I’VE NEVER TAKEN A GROUP STRENGTH OR MAT PILATES CLASS?
No worries here either! Just let your instructor know and they’ll be sure to help you succeed. Accountability and encouragement are key, and we always offer modifications, so simply show up!
WHERE DO I PARK?
UNION parking is free in our lot, which is on the right side of the building as you’re looking at the front door. You’re also permitted to park in the street.
WHAT TIME SHOULD I ARRIVE BEFORE A CLASS?
For cycling classes, please arrive 15 minutes before your scheduled class, especially if you’re a new rider. This allows you time to change shoes, use the restrooms, and stow away your personal belongings in our cubbies. It also allows staff to get you set up on your bike correctly before the start of class. For strength classes, please arrive ten minutes earlier than the posted start time. IMPORTANT: If you arrive later than 10 minutes after the start of any class, you WILL NOT be permitted into the class. This policy is set in place out of respect for our other client’s experiences, our instructors, and for your own safety.
WHAT IF I HAVE TO CANCEL A CLASS, AM RUNNING LATE, OR DON’T SHOW UP AT ALL?
Any class that is canceled within 12 hours of the booked class-start time will be charged a $15 cancellation fee. If UNION has to cancel a class for any reason, you will not be charged or lose a class credit for that particular class. For cycle classes, If you are not checked in 3 minutes prior to class, your bike will be released to riders on the waitlist. Please call UNION at (817)585-1021 to let us know that you are running behind. If you arrive more than 10 minutes late, you will not be permitted to enter the studio (as a courtesy to the class in progress) and you will forfeit your class credit and/or be charged the standard “no-show” fee. A standard “no-show” fee of $25 is assessed for folks who don’t show up for class, yet have booked a spot. Thanks in advance for your understanding!
DO YOU PROVIDE SHOWERS?
Yes! While we are a smaller studio, we like to think that our vibe is inspiring and unique, and our showers are no exception. We also provide hairdryers.
WHEN DOES THE SCHEDULE GO LIVE?
Our schedule is live to book classes starting at 6pm on Sunday evening for any given week. For Founding Circle and Elite tier members, the schedule is available for booking starting 24 hours earlier, on Saturdays at 6pm.
DO YOU OFFER GROUP BOOKINGS FOR PRIVATE RIDES?
Yes! Planning a bachelorette party or team-building exercise? A group class at UNION is the perfect idea to get the party started! Click here and scroll down to the “Private Party” button for pricing and details.
DO YOU OFFER DISCOUNTS?
Yes! We offer discounts for teachers, students, members of our military, first-responders and ministry leaders. In-person verification required.
CAN I RIDE WHILE PREGNANT?
Yes! Most pregnant women are able to cycle well into their pregnancy. However, please consult with your physician before engaging in indoor cycling classes.